AI development that solves real business problems
AI development services help companies apply artificial intelligence — large language models, machine learning, computer vision and natural language processing — to real workflows. Data engineering is the foundation underneath: collecting, cleaning, storing and governing the data those models depend on.
We focus on AI that earns its place: answering customer questions accurately, drafting documents, extracting data from files, routing tickets, forecasting demand and spotting anomalies. Every project starts with a measurable goal and a small pilot before any large investment.
Where AI delivers value today
Customer support
AI assistants that answer from your help center and policies, and hand over to humans when needed.
Document processing
Extract data from invoices, contracts, forms and emails into your systems automatically.
Internal knowledge search
Ask questions across wikis, drives, tickets and manuals and get cited answers.
Sales & marketing
Lead scoring, personalized content drafts and CRM data enrichment.
Operations
Demand forecasting, anomaly detection, scheduling and quality inspection.
Software teams
Code assistants, test generation and automated analysis of logs and incidents.
Our AI & data services
Generative AI development
Applications built on large language models from OpenAI, Anthropic, Google and open-source models, with prompt design, evaluation and guardrails.
AI agent development
Agents that complete multi-step tasks — researching, updating systems and calling APIs — with permissions, logging and approval steps.
RAG development
Retrieval-augmented generation that grounds AI answers in your documents and data, with source citations and access control.
Machine learning development
Classification, prediction and recommendation models trained on your data and deployed with monitoring.
NLP development
Text classification, entity extraction, summarization and sentiment analysis for support, legal and research workflows.
Computer vision
Image and video models for inspection, counting, document capture and safety monitoring.
Data engineering
Pipelines that move and transform data from your apps into warehouses and lakes, reliably and on schedule.
Data analytics & BI
Dashboards and reporting in Power BI, Looker or custom tools, built on a trustworthy data model.
Responsible, secure AI
- Your data is not used to train public models; we use enterprise API terms or private deployments.
- Role-based access so AI only retrieves documents a user is allowed to see.
- Evaluation sets that measure accuracy before and after every change.
- Guardrails against prompt injection, data leakage and off-topic answers.
- Human-in-the-loop review for high-impact actions.
- Usage and cost monitoring per feature and per user.
Technology we use
From idea to production AI
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Use-case workshop1 week
Identify and rank AI opportunities by value, feasibility and risk.
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Data readiness check1–2 weeks
Review data sources, quality, access and privacy constraints.
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Pilot / proof of concept3–6 weeks
A working prototype on your real data with measured accuracy and cost per task.
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Production build6–12 weeks
Integration with your systems, security, monitoring, evaluation and user training.
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ImproveOngoing
Track quality and cost, retrain or re-prompt, and expand to new use cases.
AI development cost
| Engagement | Scope | Timeline | Typical budget (USD) |
|---|---|---|---|
| AI pilot | One use case, real data, measured results | 3–6 weeks | $12k – $35k |
| Production AI feature | Assistant, RAG search or document AI in your product | 2–4 months | $35k – $120k |
| Data platform | Pipelines, warehouse and BI dashboards | 2–5 months | $40k – $150k |
Ranges are typical for projects of this kind and are shared to help you budget. Your fixed quote comes after a free discovery call and depends on scope, integrations and timeline. Model usage (API) costs are billed separately by the provider and estimated during the pilot.
Choosing the right AI approach
| Approach | What it is | Best for |
|---|---|---|
| Prompt engineering | Using a general model with well-designed instructions | Drafting, summarizing, classification with little data |
| RAG | Model answers using documents retrieved from your data | Accurate answers about your products, policies and knowledge |
| Fine-tuning | Further training a model on your examples | Consistent style or very specific tasks at scale |
| Classic machine learning | Models trained on structured data | Forecasting, scoring, fraud and anomaly detection |
| AI agents | Models that plan steps and use tools/APIs | Multi-step tasks across systems with oversight |
Most successful projects start simple — good prompts and RAG — and add complexity only when measurements show it is needed.
Data engineering: the foundation for AI and analytics
AI and reporting are only as good as the data underneath. Our data engineers build pipelines that pull data from applications, SaaS tools and files; clean, validate and model it; and load it into a warehouse such as BigQuery, Snowflake or PostgreSQL on a reliable schedule. We add data-quality tests, lineage, access controls and documentation, so analysts trust the numbers and AI features retrieve the right information.
Common AI pitfalls we help you avoid
- No clear success measure — we define accuracy, cost and business targets before building.
- Messy or inaccessible data — a data-readiness check comes first.
- Hallucinated answers — grounding with RAG, citations and evaluation sets reduce them.
- Unexpected running costs — model choice, caching and usage limits keep costs predictable.
- Security gaps — permissions and prompt-injection defences are built in, not added later.
How long does an AI project take?
Successful AI projects move in short, measurable stages. Each stage ends with a clear go or no-go decision, so you never invest heavily in an idea that does not work on your data.
| Stage | Typical duration | Outcome |
|---|---|---|
| Discovery and data review | 1–2 weeks | Use case shortlist, data readiness assessment, success metrics |
| Proof of concept | 2–4 weeks | Working prototype tested on real examples, with measured accuracy |
| Pilot | 4–8 weeks | Integrated into one team’s workflow, with guardrails and monitoring |
| Production rollout | 4–12 weeks | Secure, scalable deployment, user training and ongoing evaluation |
Typical durations for planning purposes. Your written estimate sets the real timeline after discovery.
AI use cases by department
These are the use cases we see deliver value fastest, because the data already exists and the result is easy to measure:
| Department | Use cases | How success is measured |
|---|---|---|
| Customer support | AI assistant over help docs, ticket triage, reply drafting | Resolution time, deflection rate, CSAT |
| Sales | Lead scoring, call and email summaries, proposal drafting | Win rate, time spent on admin |
| Finance | Invoice and receipt extraction, anomaly detection | Processing time, error rate |
| Operations | Demand forecasting, document processing, scheduling | Forecast accuracy, hours saved |
| HR and internal | Policy Q&A assistant, onboarding helper, CV screening support | Questions answered, time to productivity |
Measuring quality: evaluation and guardrails
Large language models can be impressively right and confidently wrong. We treat quality as an engineering problem with tests, not a matter of trust:
- A test set of real questions and expected answers, agreed with your team before building
- Automated evaluation on every change to prompts, models or data
- Answers grounded in your documents, with sources shown to users
- Guardrails that block off-topic, unsafe or confidential output
- Human review steps for high-impact actions such as payments, approvals or customer emails
- Production monitoring of cost, latency, accuracy and user feedback
This is what turns a promising demo into a system your team can rely on — and lets you switch models later as better or cheaper ones appear.
Is your data ready for AI?
Most AI projects are limited by data, not models. Before committing budget, check honestly where you stand:
| Question | Ready | Needs work |
|---|---|---|
| Where does the data live? | In known systems you can access through APIs or exports | Spread across inboxes, personal drives and spreadsheets |
| Is it labelled or structured? | Key fields are consistent and complete | Free text with inconsistent categories |
| Who owns it? | A named owner who can approve its use | Nobody is sure who can say yes |
| Is its use permitted? | Privacy and contractual terms allow the intended use | Unclear consent or customer agreements |
| Is there enough history? | Months or years of relevant examples | Only a few recent records |
Anything in the right-hand column is fixable, but it shapes the plan. Often the first phase is data engineering rather than modelling.
How to evaluate an AI development partner
- Do they start with the business problem and a success measure, or with a favourite model?
- Can they explain how they will evaluate quality before and after launch?
- How do they protect your data — where is it processed, stored and logged?
- What happens when the model is uncertain or wrong — is there a human in the loop?
- Will you own the prompts, code, evaluation sets and any fine-tuned models?
- How will costs per request or per prediction be tracked and controlled?
Be cautious of anyone promising precise accuracy figures before seeing your data. Honest partners give ranges after a short proof of concept.
AI terms for decision-makers
| Term | Meaning |
|---|---|
| LLM | A large language model that understands and generates text |
| RAG | Retrieval-augmented generation: the model answers using documents retrieved from your own sources |
| Fine-tuning | Further training a model on your examples to specialise it |
| Evaluation set | A fixed collection of test cases used to measure quality over time |
| Guardrails | Rules and checks that stop unsafe or off-topic outputs |
| Drift | Gradual decline in model accuracy as real-world data changes |
See RAG development and machine learning development for specific approaches.
Why work with us on AI
- Software engineers first — we build AI into real products, not demos.
- Pilots with measurable success criteria before you commit to a full build.
- Model-agnostic: we pick the right model for quality, cost and privacy.
- Full-stack delivery including the web or mobile interface your users need.
Explore more in Software Development Services.